Terms and Conditions

Order online and PICK UP IS AVAILABLE ON DAYS WHICH WE ARE OPEN.


ORDERS RECEIVED AFTER 2PM DAILY WILL BE AVAILABLE NEXT BUSINESS DAY FOR PICK UP  WE WILL NOTIFY YOU WHEN IT IS READY TO BE COLLECTED.PLEASE CALL US IF YOU WANT US TO RUN YOUR ORDER OUT TO YOUR CAR SO YOU DON'T HAVE TO GET THE KIDS OUT.​


Delivery Fees: 

Orders are to be in Prior to Tuesday 12 noon ​for delivery Wednesday. 

ORDERS received after this time will be packed ready for pick up or delivery the following Wednesday. All orders must be paid for before delivery. Orders over $30 receive Free Delivery!

We currently only deliver to Yeppoon, Emu Park, Rockhampton and Gracemere. For any orders outside this area please contact us for a quote on shipping. 

Moranbah we will be working on your delivery Schedule soon It is currently Monday Fortnightly Delivery - Please note min $50 spend for free delivery.

 ​If you have your own containers please email us for further instructions. We can offer a rotational service where we hold onto a set of your containers in store for when you require your next order. We can drop off to you and collect the Clean ones to keep for your next order. 

Other Information and Policies 

If you wish to secure the online price place your order online.In store prices are generally the same (unless on sale) but all prices are subject to change due to the nature of the business that is Bulk buying. We will honour prices on our website through online orders or in store with what is labelled but not online prices in store and vice versa.When bringing your own containers to refill That Wholefood Place takes no responsibility for the state they are in! If your food is contaminated because of the state of your containers or how you choose to store it we will not refund unless we can see it is our fault (stock in store is faulty). ​​

GIFT CARDS

Expire 6 months from purchase date. These are not redeemable for cash. 

​​​​​